scratchpay.com is down

Incident Report for Scratchpay Status

Resolved

We have resolved the issue and traced the root-cause to an issue from our cloud provider - https://status.cloud.google.com/incidents/J5ia5t9p3g9Q5Wi7r8Ev.
Posted Sep 01, 2026 - 09:13 PDT

Investigating

We're currently experiencing connection contention issues with our borrower-service and its related services. The team is looking into this problem to find the root cause and fix it.
Posted Sep 01, 2026 - 08:17 PDT
This incident affected: scratchpay.com, account.scratchpay.com, and dashboard.getscratch.com.
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