Scratch Maintenance - Loans

Scheduled Maintenance Report for Scratchpay Status

Completed

Scratch internal team has confirmed all services are fully functional.

Posted Apr 14, 2026 - 03:57 PDT

Verifying

Internal team is verifying all services.

Posted Apr 14, 2026 - 03:37 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 14, 2026 - 03:00 PDT

Scheduled

We are undergoing scheduled maintenance for Scratch Pay loans at this time. We expect maintenance to complete by 9 AM EDT (6 AM PDT). During this time, practices will not be able to access the loans portal, new loan applications will not be processed, and borrower account information may be temporarily unavailable. Any existing payment processing activities will not be impacted.

Posted Apr 13, 2026 - 15:46 PDT

This scheduled maintenance affected: scratchpay.com, account.scratchpay.com, and dashboard.scratchpay.com.